Delivery Policy
Last updated: Aug 20th, 2025
We aim to deliver your order quickly and securely. Please see below for details:
Delivery Times
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Once you have placed your order, you will receive an estimated delivery date by email.
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Personalised frames: please allow 2–4 weeks for delivery, depending on the quality of photographs provided and our confirmation of suitability.
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All other products: delivery times will be confirmed at checkout.
Delivery Costs
Frames
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Mainland UK – Standard (Non Tracked): FREE
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Mainland UK – Standard (tracked & signed): £4.99
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Highlands & Islands of Scotland: £16.95
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Northern Ireland: £16.95
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Other UK islands: £16.95
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All Other Products
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Mainland UK – Standard (Non Tracked): FREE
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Mainland UK – Standard (tracked & signed): £4.99
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Highlands & Islands of Scotland: £16.95
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Northern Ireland: £16.95
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Other UK islands: £16.95
Delivery Insurance & Signature
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Frame orders are insured against accidental damage while in transit to your shipping address.
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Once your package has been signed for at your specified delivery address, it is no longer covered by our insurance.
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Other products (unless otherwise selected by you) are sent via Royal Mail 2nd class 5-7 working days Standard Post.
Important Notes
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Delivery dates may vary depending on the quality of images provided for personalised products.